Build stronger customer connections with WhatsApp Business API

Engage customers across sales, marketing and support journeys – with their consent, conversationally and in real-time
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Create marketing campaigns that convert

  • Send promotions, offers, and back-in-stock alerts while respecting customer permissions
  • Set up campaigns, send abandonment notifications, appointment alerts and re-buy reminders
  • Trigger order and booking confirmations, subscription reminders, delivery updates and more

Deliver on moments of truth with 1:1 customer support

  • Complement customer care with smart Whatsapp chatbots that can handle bulk of the routine queries
  • Reduce response time and operational costs with canned responses and self-serve flows
  • Gracefully handover to live agents for complex queries or irate customers

Retain your customers with awesome notification and customer service experiences.

Rich Media Communication

Enrich your customer interactions by sharing images, electronic tickets, video tutorials, audio files, QR codes, the position of the closest store, and any sort of documents.

Interactive Buttons

Create call-to-actions and quick reply buttons within WhatsApp to get immediate responses from your audience.

Notifications and Customer Care Messages

Enable customers to initiate a conversation with you anytime, anywhere. Set template messages for you to notify your customers with important updates.

WhatsApp Chatbots

Automate conversations with your customers to progress them in the sales funnel, increase online bookings, manage their transactions, and provide timely responses to their queries.

Serving 3500+ enterprise clients from the
leading industries in the country

We are CPass mobile engagement and communication provider.

11+ years of experience in connecting our clients with their customers